At the time of the key handover, you and the landlord or agent will inspect the property together. Agent will then complete a check-in report detailing the condition of the property, which you will then sign.

In the Netherlands, after moving into a rental property, you typically have a 14-day window to report any additional issues or imperfections not noted during the initial check-in inspection. This period allows you to settle in and thoroughly inspect the property beyond the initial walkthrough with the landlord or agent. If you do find any issues:

  1. Document Immediately: Take clear photos of any imperfections or issues as soon as you discover them.

  2. Compile Evidence: Collect these photos in a dedicated Google Drive folder for easy sharing and organisation.

  3. Send in Time: Send the compiled documentation to your agent/landlord promptly by email within the 14-day period to ensure they are officially noted.